Frequently Asked Questions
Frequently Asked Questions (FAQ)
1. How do I book a flight on Cheap On Trip?
To book a flight, simply enter your departure and destination cities, travel dates, and number of passengers in the search bar on our homepage. You'll be presented with a variety of flight options. Choose the one that best fits your schedule and budget, and follow the prompts to complete your booking.
2. How do I book a hotel on Cheap On Trip?
Booking a hotel is easy! Enter your destination, check-in and check-out dates, and the number of guests. You'll be shown a list of available hotels that match your criteria. You can filter by price, rating, amenities, and more to find the perfect accommodation. Once you’ve selected your hotel, simply follow the steps to finalize your booking.
3. Can I book both a flight and a hotel together?
Yes! We offer packages that allow you to book both your flight and hotel in one go, which can save you time and money. Simply select the "Flight + Hotel" option on the homepage and enter your travel details. You'll be shown combined options that offer the best value.
4. Can I cancel or modify my booking?
Cancellation and modification policies depend on the airline or hotel. Please review the terms and conditions of your booking before confirming. If you need assistance with changes or cancellations, our customer support team is available 24/7 to help. In some cases, additional fees may apply based on the airline or hotel policies.
5. Are there any hidden fees when booking flights or hotels?
We strive to provide transparent pricing. The prices displayed on our website are the total amounts, including taxes and fees (unless otherwise specified). However, please note that some airlines or hotels may charge additional fees for services such as checked baggage, seat selection, or Wi-Fi. These will be clearly indicated during the booking process.
6. How do I know if my booking is confirmed?
Once you complete your booking, you will receive a confirmation email with your booking details, including your flight itinerary and hotel reservation. You can also log into your account to view your bookings at any time.
7. Can I book a flight and hotel for someone else?
Yes, you can book flights and hotels for others. Simply enter the traveler's details during the booking process, and we’ll handle the rest. Make sure the traveler has all necessary documents for travel, including passports, visas, etc.
8. What should I do if I have special requests for my flight or hotel?
For flights, you can usually select special services (like meals, seat preferences, or assistance) during the booking process or by contacting the airline directly. For hotels, you can specify special requests (like early check-in or extra bedding) in the "Special Requests" section during the booking. We recommend contacting the hotel or airline directly to confirm any special needs.
9. Are the hotel prices shown on your website the final price?
The prices displayed on our website are usually inclusive of taxes and service charges. However, depending on the location or hotel policies, some hotels may charge additional fees for services like resort fees, parking, or Wi-Fi. You will be notified of any extra charges before confirming your booking.
10. How can I find the best deals on flights and hotels?
To find the best deals, use our flexible date search options to view prices on different travel dates. Signing up for our newsletter also gives you access to exclusive offers and discounts. Additionally, booking in advance can help secure lower prices for both flights and hotels.
11. What should I do if I encounter issues with my booking?
If you encounter any issues or have questions about your booking, our customer support team is available 24/7 to assist you. You can contact us via phone, email, or live chat, and we’ll be happy to help resolve any concerns or issues with your flight or hotel reservation.
12. How do I make payment for my bookings?
We accept a variety of payment methods, including major credit and debit cards (Visa, MasterCard, American Express), as well as secure online payment systems. The payment process is straightforward and secure, ensuring that your personal and payment details are protected.